Privacy Policy

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Last updated: 14 February 2026

Contact: hello@islandaccess.im

Who We Are

Island Access is the Data Controller responsible for your personal information. For the purposes of the Data Protection Act 2018 (Isle of Man) and related data protection legislation, we determine how and why your personal data is processed.

If you have any questions about this Privacy Policy or how we handle your information, please contact us at: hello@islandaccess.im

What Information We Collect

We may collect the following personal information:

• Your name
• Email address
• Telephone number
• Any information you include in enquiry or contact messages

We do not intentionally collect special category (sensitive) personal data.

How We Collect Your Information

We collect your information when you:

• Submit an enquiry through our website
• Contact us by email or telephone
• Request information about our services

Providing your information is voluntary. However, certain information may be required to respond to your enquiry or provide our services.

How We Use Your Information

We use your personal data to:

• Respond to enquiries
• Provide and administer our services
• Communicate with you regarding your enquiry or request
• Comply with legal, regulatory, and accounting obligations

We do not sell, rent, or trade your personal data. We do not use your data for automated decision-making or profiling.

Legal Basis for Processing

Under the Data Protection Act 2018 (Isle of Man), we rely on the following lawful bases:

• Contract - where processing is necessary to provide services you have requested
• Legitimate Interests - to manage enquiries and operate our business effectively
• Legal Obligation - to comply with financial, tax, and regulatory requirements
• Consent - where you have agreed to receive communications from us

Who We Share Your Information With

We may share your personal data:

• With trusted service providers (such as website hosting or accounting services)
• Where required by law
• Where necessary to protect our legal rights

All third parties are required to process your data in accordance with applicable data protection laws.

How Long We Keep Your Information

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including satisfying legal, accounting, or reporting requirements.

If you request deletion of your information, we will comply unless we are legally required to retain certain records.

Your Rights

Under Isle of Man data protection law, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data
• Object to processing in certain circumstances
• Request restriction of processing

To exercise your rights, please contact us at hello@islandaccess.im

You also have the right to lodge a complaint with the Isle of Man Information Commissioner if you believe your data has been handled improperly.

Data Security

We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse, or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.